This Privacy Policy governs the manner in which Pacific Direct Marketing Co. / i118.com (“We” or “Us”) collects, uses, maintains and discloses information collected from users (each, a "User") of the Pacific Direct Marketing Co. / i118.com website ("Site"). This privacy policy applies to the Site and all products and services offered by us.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card or other payment information.
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
The Site collects and uses Users' personal information for the following purposes:
To improve customer service-your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions.
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails. The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates for the purposes outlined above. We may use third party service providers to help us improve our business and the Site or administer activities on our behalf, such as sending out our newsletters, surveys, advertisement or promotions.

Policy specifically regarding SMS messaging
We are committed to protecting privacy and personal information when interacting through SMS messaging. This privacy policy explains how data is collected, used, stored, and shared, specifically concerning the SMS program.
Information collected
Mobile Phone Number: Mobile phone numbers are collected when you opt-in to the SMS program.
Message Content: The content of messages exchanged through the SMS service may be collected.
Other Information (if applicable): Any additional information provided during opt-in or interactions may also be collected (e.g., name, email address).
How information is used
Information collected via the SMS program is used solely for the following purposes:
To send important notifications, or alerts related to user-subscribed contents, product supports, promotions, reminders, etc.
To fulfill any other purpose for which consent was explicitly given.
Your mobile phone number or other personal information collected through the SMS program will not be sold or shared with any third party for marketing or promotional purposes without explicit consent. However, it may be shared with platform providers, phone companies, and other vendors who assist in delivering mobile messages.
Data security
Reasonable measures are taken to protect the information provided through the SMS service from unauthorized access, disclosure, alteration, or destruction. Industry-standard security measures, such as encryption and access controls, are used to safeguard data.
Data retention
Information is retained as long as you are subscribed to the SMS service or as required by law. You can request deletion of your information at any time, and it will be deleted in accordance with legal requirements.
Your choices and rights
Opt-Out: You can opt-out of receiving SMS messages at any time by replying STOP to any message.
Access and Deletion: You have the right to request access to or deletion of personal information collected through the SMS service. Contact us using the information below to exercise these rights.

Your acceptance of these terms
By using this Site, using our service, or opting in to the SMS program, you signify your acceptance of this policy and these terms and conditions.

Changes to this privacy policy
This privacy policy may be updated periodically to reflect changes in practices or legal requirements. When we do, notification of any significant changes will be given via SMS, email or by posting a notice on the website. We encourage Users to regularly check this page for any changes. Continued use of our services, including the SMS service, after changes signifies acceptance of the updated policy.

Contacting us
If you have any questions about this Privacy Policy, or the SMS program, please contact us at:
mail@i118.com